Password Self Service - Forgot/Change Password

Password Self Service - Forgot/Change Password

This knowledge base will show you how to reset a forgotten password.  
YOU MUST ENROLL BEFORE USING THIS FEATURE.  IF YOU HAVE NOT ENROLLED PLEASE SEE THE ENROLLMENT KNOWLEDGE BASE ENTRY BELOW FIRST.
  1. Go to https://pss.norwoodma.gov:9251 then click 'Forgot Password'.
  2. Enter your username and the shown captcha, click 'Continue'. 

  1. Enter the answers to the security questions you previously set up during enrollment, enter the captcha and press 'Continue'.
  2. Enter and confirm your new password.  
  3. Enter the Captcha and click 'Reset Password'. 


    • Related Articles

    • Password Self Service - Enrollment (REQUIRED!)

      The Town has setup a Password Self Service site that allows you to change your password when it is expiring or if you have forgotten your password. YOU MUST ENROLL BEFORE USING THESE FEATURES FOR THE FIRST TIME. Go to https://pss.norwoodma.gov:9251. ...

    • Munis Employee Self Service (ESS) - Mobile app

      Munis ESS is an application for mobile phones that allows you to report sick time, request time off, see your last paycheck and view accrual balances. This application is available on Android and Apple products. 1. From your mobile device’s app ...

    • Citizen Self Service (EnerGov) Forgot Password

      Attached is a pdf that shoes CSS users what to do if they forget their password.

    • Munis Employee Self Service - Web

      Employee Self Service (ESS) can be used to view previous pay stubs and W-2s. Log in to ESS using your town username and password at the following link. https://selfservice.norwoodma.gov/ess/login.aspx Attached to this knowledgebase article are two ...

    • Citizen Self Service (EnerGov) - How to Renew a License

      Attached are Instructions on how a user renews a License online (license must be available to be renewed.