EnerGov - Support Documents for PLN ZBA Workflow & Automations

EnerGov - Support Documents for PLN ZBA Workflow & Automations

Attached are documents to support PLN & ZBA in use of their revised Workflows and associated Automations.

1)  Summary of which Workflow is assigned to each PLN and ZBA application

2) Key -  by Workflow for which automations trigger when


3) PLN/ZBA Automations - Details on each Automation

3a) Guide on how to “Create” a Hearing or Meeting & trigger email(s)

3b) Sample of how, when you create a meeting of hearing, the data is pulled into the auto email.

3c) Hearing and Meeting Types used in PLN ZBA workflows – this is managed by IT and is where default information can be controlled.  You can see default data as set (06.12.23).
Ask IT if edits are needed.

NOTE to IT: See KB - https://support.norwoodma.gov/support/townofnorwood/ShowHomePage.do?articlestatus=latest&rootcategoryId=243499000000076158&categoryId=243499000007974195#Solutions/dv/243499000031751001/en